Shipping Policy
At SYMMY BEAUTY, we aim to provide a seamless shopping experience from start to finish. Below is our shipping policy to ensure you have all the details you need regarding your order delivery.
Processing Time
Orders are typically processed within 1-2 business days, excluding weekends and holidays. Orders placed after 2 PM will be processed the following business day. You will receive a notification once your order has been shipped.
Shipping Methods & Rates
We offer various shipping options depending on your location. Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
- Standard Shipping: 5-7 business days (varies by location)
- Express Shipping: 2-3 business days
- International Shipping: Delivery times vary by destination (typically 7-14 business days)
International Shipping
We are pleased to offer international shipping. Please note that customs duties, taxes, and import fees may apply depending on your country. These charges are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order by clicking the link provided in the email or by visiting our "Track Your Order" page.
Lost or Damaged Items
While we take every precaution to ensure your order arrives safely, if your package is lost or damaged during transit, please contact our customer service team immediately. We will investigate and assist you in resolving the issue as quickly as possible.
Shipping Restrictions
Due to regulations, we are unable to ship to certain regions or countries. If you encounter any issues with shipping, please contact us for more information.
Questions?
If you have any questions or need further assistance regarding shipping, feel free to contact our customer service team. We are here to help!
Thank you for choosing SYMMY BEAUTY! We look forward to delivering your brow essentials right to your doorstep.